Refund & Cancellation Policy

Last updated: [Insert Date]

This Refund & Cancellation Policy governs the purchase of digital services offered on DigitalCards.com, operated by New Digital Enterprises, and paid through authorized payment gateways including Razorpay.

By completing a payment on the Website, You agree to the terms outlined in this Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under these conditions and apply equally whether used in singular or plural.

Definitions

For the purposes of this Refund & Cancellation Policy:

• Company refers to New Digital Enterprises
• Website refers to DigitalCards.com
• Service refers to Digital Visiting Card creation, customization, hosting, and related digital services
• You means the individual purchasing or using the Service

Nature of Service

DigitalCards.com provides digital and non-physical services.

Access to services is granted immediately or shortly after successful payment.

Cancellation Policy

• Once payment is successfully completed, cancellations are not permitted.
• Users are advised to review all service details before making a purchase.

Refund Policy

Refunds are not applicable in the following cases:

• Change of mind after purchase
• Incorrect or incomplete information provided by the user
• Non-usage of the Service
• Subscription renewals or upgrades

Refunds may be considered only under the following circumstances:

• Duplicate payment charged for the same service
• Payment deducted but service not activated due to a technical error
• System error attributable to the Company preventing service delivery

All refund requests are subject to review and approval at the sole discretion of New Digital Enterprises.

Refund Process

• Approved refunds will be processed through the original payment method using Razorpay
• Processing time may take 5–7 business days, depending on banking institutions

Subscription & Renewal Policy (If Applicable)

• Subscription and renewal payments are non-refundable
• Users are responsible for managing renewal decisions before payment completion

Contact for Refund Requests

For refund-related inquiries, please contact us with transaction details:

Policy Updates

New Digital Enterprises reserves the right to modify this Refund & Cancellation Policy at any time.

Changes will be effective immediately upon posting on the Website.